Health systems are rethinking how they route and serve patients across the care journey. With physician capacity already strained, first-in, first-out scheduling can deepen backlogs, contribute to burnout, and worsen patient outcomes.
This interactive masterclass will discuss how patient routing works in practice: what’s helping, what isn’t, and how to get each patient to the right provider, in the right setting, at the right time—while making clinical and financial sense. It will provide practical perspectives on reshaping the patient queue, making better use of available capacity, and applying technology to support the routing journey.
What attendees will learn:
How to close the loop so patients don’t disappear from the care journey.
Why processing everyone faster can create a more efficient backlog—and how to shape the queue instead.
How to match patients with the right provider, setting, and timing.
Where technology and AI can support patient routing.
How to weigh clinical needs, provider capacity, and financial considerations in routing decisions.
*** Please note that this event operates on a first-come, first-served basis. Seating is limited to 50 attendees, so we encourage you to arrive early to guarantee a seat.***
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