How do you know the appropriate way to triage your symptoms? It is difficult for people to understand whether to go to the ER,  the urgent care center, the retail clinic, telemedicine, the nurse call line or something else. While AI chatbots are great for screening and triaging, how can virtual health assistants enable people to take actionable steps – to schedule appointments (telehealth or in-person,) to find a testing facility, to access educational resources, to direct individuals to emergency care when appropriate, or to notify them about prep for surgical procedures, etc?