FAQs

Visit our registration page here. You can register through Agentic Registration, a short guided flow that asks a few questions about your role and goals and recommends the right registration type for you, or through Classic Registration, where you browse all ticket types and pricing yourself.

We offer bespoke pricing options for startups, government leaders, clinicians, non-profits, providers & payers, and other key stakeholders across the ecosystem. For some passes, prices increase incrementally as we get closer to the event. You can view all of the pass options on the registration page and see what’s right for you.

You can find a link to download your registration receipt/invoice in your event confirmation email or you can log into your HLTH ID here. If you can’t find it, please email us at info@viveevent.com to request your receipt.

Yes. Organizations registering 5 or more attendees may be eligible for group rate discounts. Please contact us directly at info@viveevent.com for more details.

No. All individuals who will be attending ViVE must be registered with a full access ticket, including booth staff, public relations support staff, employees of your organization and any individuals whom you are meeting onsite at ViVE.

All ViVE tickets include:

Sunday, March 14, 2027 — 8:30am - 7:00pm

Monday, March 15, 2027 — 7:00am - 6:00pm

Tuesday, March 16, 2027 — 7:30am - 5:30pm

Wednesday, March 17, 2027 — 7:30am - 12:00pm

*Hours are subject to change.

Once an event pass is purchased, your event pass is non-refundable but may be transferred to another person one week prior to the event. If you can no longer attend and wish to transfer your pass to someone else, please email info@viveevent.com. 

ViVE is committed to making the event accessible to the individuals and organizations driving healthcare forward on the front lines. After ViVE 2026, the community told us clearly that travel and event budgets are under pressure, and price came up repeatedly in feedback. The 2027 structure is our response: lower entry points, a lower ceiling, and every rate published up front. It ensures that clinicians, healthcare providers, payers, employers, government employees, non-profit professionals, startups, investors, and CHIME members can attend at reduced or complimentary rates, while commercial attendees (solution providers and vendors) are priced to reflect the business development value they receive.

Choose the category that best describes your primary professional role. If you work at a health system, hospital, payer, or employer organization and are not attending for commercial purposes, the Healthcare Provider, Payer & Employer Executive rate applies. If you are a practicing clinician, select the Clinician rate. If you represent a company offering products, services, or technology solutions, register as a Solution Provider. Current CHIME members should also apply their CHIME member code at checkout. Use the filters on the registration page to find the right fit, and contact info@viveevent.com if you need guidance.

For discounted registration categories (Clinicians, Healthcare Provider/Payer/Employer Executives, Investors, Startups, Government, and Non-Profit), all registrations are subject to eligibility verification. After you register and pay, ViVE will review your information within 3 business days to confirm you qualify for the discounted rate.

ViVE uses publicly available information to review and verify alignment between a registrant's company type, role or function, and seniority level with the criteria for the registration category they selected. This may include reviewing company websites, LinkedIn profiles, and other professional directories. In most cases, this review can be completed without any additional input from the registrant. If your selected registration type is not approved, you will be notified and given the option to upgrade to the appropriate ticket type or cancel with a $150 processing fee. However, if you believe the reclassification does not accurately reflect your role and you have additional context that should be considered, we invite you to email info@viveevent.com with a brief explanation of why your original registration category is the right fit. Our team will review your request and follow up promptly. Our goal is to keep the verification process simple and minimally intrusive while ensuring that discounted rates are preserved for the communities they are designed to support.

If ViVE determines that your role or organization does not qualify for the discounted ticket type you selected, you will be notified within 3 business days. At that point, you may choose to: (1) pay the price difference to upgrade to the appropriate ticket type (e.g., Solution Provider), or (2) cancel your registration, subject to a $150 processing fee. The $150 processing fee applies in cases where there is a clear misalignment between the individual's role and the registration category selected. Our tiered pricing structure exists to ensure that ViVE can accommodate a diverse set of individuals from across the healthcare ecosystem, from clinicians and public servants to startups and non-profit leaders, so that the people driving healthcare innovation forward can participate alongside those building solutions. Accurate registration helps us preserve these rates for the communities they are intended to support.

These are two separate policies. The $150 eligibility reclassification fee applies only if your registration does not pass verification due to a misalignment between your role, organization, or reason for attending and the ticket category selected. In this case, you may either upgrade to the correct ticket type and pay the price difference, or choose not to proceed and receive a refund minus the $150 processing fee.

ViVE does not offer general cancellations or refunds once a registration is confirmed. However, if you can no longer attend, you may transfer your pass to another individual up to one week before the event. All transferred registrations are subject to eligibility verification, and the new attendee must qualify for the selected ticket category or pay any applicable price difference.

The Clinician rate is reserved for actively practicing or employed clinical professionals, including physicians (MD, DO), nurse practitioners, physician assistants, registered nurses, licensed pharmacists, therapists, allied health professionals, clinical faculty with active care responsibilities, and medical directors or CMOs in clinical roles at healthcare delivery organizations. This rate does not apply to CMOs or medical officers working at technology companies, and those individuals should register as Solution Providers. Consultants, solution providers, and commercial executives should also register as Solution Providers.

This rate is designed for professionals whose primary role is to advance care delivery, health policy, population health, or health outcomes. Qualifying individuals include executives, administrators, and operational leaders at health systems, hospitals, integrated delivery networks, ambulatory care organizations, virtual care organizations, physician groups, and other provider organizations. It also applies to professionals at health insurance companies, managed care organizations, Medicare and Medicaid plans, self-insured employers, employer coalitions, benefits administrators, and other payer organizations. Executives from pharmaceutical and life sciences organizations may also apply and will be reviewed through the standard eligibility verification process. This rate is intended for individuals who are attending to learn, collaborate, and drive innovation in healthcare, not to sell or promote commercial products or services. If your primary role involves business development, sales, marketing, or representing a technology vendor, please register as a Solution Provider.

The Solution Provider & Vendor rate applies to any individual attending ViVE on behalf of a company or organization that offers products, services, or technology solutions to the healthcare industry. This includes employees of health IT and digital health companies, electronic health record (EHR) vendors, medical device manufacturers, SaaS and platform companies, data and analytics providers, cybersecurity firms, cloud infrastructure and hosting providers, telehealth and virtual care companies, revenue cycle and billing companies, consulting firms (including management, strategy, and IT consulting), staffing and workforce solution providers, PR and marketing agencies, advertising firms, communications companies, law firms and legal services providers, real estate and facilities companies serving healthcare, group purchasing organizations (GPOs), and any other commercial entity providing goods or services to the healthcare sector. This rate also applies to individuals attending for business development, sales, partnership, or sponsorship purposes, regardless of their organization type. If your primary reason for attending is to promote, sell, demo, or establish commercial relationships, this is the appropriate registration category. We recognize that the Solution Provider rate is higher than other registration categories. This pricing structure is intentional: it allows ViVE to offer reduced rates to clinicians, healthcare providers, payers, government employees, non-profit professionals, startups, and other decision-makers across the healthcare ecosystem who may not have the resources to attend at a higher price point. By making the event more accessible to these groups, we ensure Solution Providers can connect with a diverse, high-quality audience of healthcare leaders and buyers shaping the industry's future. Solution Providers and Vendors may also want to consider sponsoring the event, which includes All-Access tickets as part of every sponsorship package. Sponsorship offers additional visibility and engagement opportunities beyond standard registration. Contact the sales team or visit the sponsorship page for more details.

The Startup rate is available to individuals who are founders or operators at early-stage health tech or digital health companies. To qualify, the company you work for must have been founded less than 4 years ago, have raised less than $8 million USD in total funding, and be actively building a product or solution. This rate is intended for product-focused startup operators and is not available to individuals working at accelerators, incubators, agencies, consulting firms, law firms, or service providers. Advisors, board members, and non-operating executives are also not eligible.

Government rates are available to active employees of federal, state, local, or tribal government agencies in the United States, as well as employees of foreign government organizations. U.S. registrants must have a valid .gov or .mil email address and may be asked to show government employee or military ID. Foreign government applicants are welcome to apply and will be reviewed on a case-by-case basis. Acceptable forms of verification include a government-issued employee ID or badge, a letter of employment on official government letterhead, or registration using a recognized government email domain (e.g., .gov.uk, .gc.ca). This rate is not valid for government contractors, consultants, vendors, or employees of government-funded or government-sponsored organizations and universities.

The Non-Profit rate is available to professionals currently employed by non-profit organizations with verifiable 501(c)(3) status, state-funded universities, academic medical centers, research institutions, and public or community-based organizations not engaged in commercial services. Consultants, vendors, and for-profit subsidiaries of non-profits should register as Solution Providers.

Qualified investors, including venture capitalists, private equity professionals, banks, angel investors, institutional and corporate venture arms, family offices, and strategic investment teams, register at the same rate as Healthcare Provider, Payer & Employer Executives ($1,295 to $2,395). Investor registration includes full event access plus exclusive investor-only perks such as Investor Connect, closed-door briefings, and curated matchmaking sessions.

ViVE is co-created by HLTH and CHIME, and current CHIME members receive a dedicated rate that opens at $1,195 during launch week and never exceeds $1,895, even on-site. CHIME distributes a unique code to its members; members select the registration category that matches their role, enter the code at checkout, and the member rate is applied. The CHIME rate is a price, not a separate registration type, so it does not change the category rules described in this guide. Members must be current at the time of purchase, and the rate cannot be applied retroactively to an existing registration.

Media and Influencer passes are complimentary and require an application. Media passes are available to accredited journalists, editors, reporters, producers, and content creators covering healthcare. Influencer passes are for digital health creators with an engaged audience who agree to produce a minimum number of posts before, during, or after the event. PR firms, agencies, and brand marketers should register as Solution Providers.

If you are unsure whether you qualify for a particular registration category, email info@viveevent.com. The ViVE team is happy to help you find the right registration type before you complete your purchase.