At HLTH 2025, Ian Khan sits down with Bilal Naved, co-founder of Clearstep, to discuss AI-driven care navigation. Clearstep offers AI symptom checking and triage that routes patients to the right level of care, reducing unnecessary visits and guiding people to appropriate services. Naved shares how conversational, clinically-validated AI can improve access and steer demand. The conversation explores how smart triage can make the front door to healthcare more efficient.