At ViVE 2026, Ian Khan sits down with Jon Wang, co-founder and co-CEO of Assort Health, to discuss AI for patient access. Assort Health builds generative AI that handles patient phone calls, scheduling, and routing, easing the burden on front-office and call-center staff. Wang shares how conversational AI can cut wait times and improve the patient's first point of contact. The conversation explores how automating patient access can improve both experience and operational efficiency.